Engage Smarter: AI Innovations in Next-Gen Customer Service

We would like to share with you a full day Masterclass on the topic of “Engage Smarter: AI Innovations in Next-Gen Customer Service” that will organised by Singapore Learning Academy (SLA) and special rate are given to MBCC members!

Join with them for an impactful masterclass led by award-winning educator and AI specialist, Ms. Jean Foo. With Ms. Jean, let’s explore innovative AI strategies to transform customer service, boost engagement, and enhance your business outcomes.

In this course, you will:
• Understand the capabilities and limitations of AI
• Identify areas where AI-enabled features can enhance customer service
• Explore real-world applications AI tools to achieve different customer service goals
• Assess ethical considerations and best practices for AI-powered customer service

Ms. Jean carries 16 years of experience in curriculum development and driving tech-enabled organizational change, Jean has trained leaders from renowned institutions like ACLEDA Bank, AIA, Manulife, Alibaba, Hong Leong Bank, and J Trust Royal Bank.

Fact sheet: https://drive.google.com/file/d/1-1mGvOwZQcQy6Nb4hCO9eIl0xyn3z7vN/view?…

Register here: https://lnkd.in/gVM5fyz3

Special Rate for MBCC Members (40% off – Limited Seats Available)

Register for only: Listed Price $150 -> $90/pax

Course Details
Date: 23 November 2024 (Saturday)
Time: 8:00AM - 5PM
Location: Singapore (Cambodia) International Academy (SCIA) Campus
Language: English
Recommended for:
• Emerging Managers
• Customer Experience (CX) Professionals
• Sales & Marketing Professional
• AI & Digital Transformation Enthusiasts

For more information & group discount, please contact SCIA's hotline:
Phone: (855) 61 678 831
Email: [email protected] or [email protected] ”